If the problem is relatively small, Apple can sometimes just send you a part, like a new iPhone charger or Apple TV remote.ĭo I have to pay for AppleCare+ up front? If the problem is with a desktop Mac, Apple can sometimes even send an authorized repair technician to you. Alternatively, Apple will send you a box and shipping labels for you to ship any Apple product back to them for repair. When Apple finishes the repair, you get the device back in the mail, again with no shipping fee. Apple can provide you with a Repair ID number for an iPhone, iPad, or iPod needing service, and you can take it to any UPS Store in the U.S., which will ship the device to Apple at no cost to you. If you can get to an Apple store, you can even make a reservation for AppleCare+ service.
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